1. Introduction
Welcome to IceFishUz ("we", "our", "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website icefishuz.com or use our ice fishing tour services.
Please read this policy carefully. If you disagree with its terms, please discontinue use of our site. Our registered business address is: 22 Amir Temur Street, Mirzo-Ulugbek District, Tashkent 100015, Uzbekistan.
2. Information We Collect
2.1 Information You Provide Directly
When you contact us, book a tour, or fill out forms on our website, we may collect:
- Full name and contact details (email address, phone number)
- Tour preferences, preferred dates, and group size information
- Emergency contact details for safety purposes during tours
- Communication records when you email or call us
- Payment information (processed securely; we do not store card data)
2.2 Information Collected Automatically
When you visit icefishuz.com, we automatically collect certain information including:
- Browser type and version
- Operating system
- Referring URLs and pages visited on our site
- Date and time of your visit
- General geographic location (country/city level)
This data is collected via cookies and similar tracking technologies. See our Cookie Policy for full details.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Service delivery: To organise and conduct ice fishing tours you have booked
- Communication: To respond to your enquiries and send booking confirmations
- Safety: To maintain emergency contact records during tours
- Marketing: To send relevant information about our ice fishing tours (only with your consent)
- Analytics: To understand how visitors use our website and improve our services
- Legal compliance: To meet our obligations under Uzbek law
4. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- Service providers: Trusted third parties who assist in operating our website or conducting our tours (transport partners, etc.) who agree to keep your information confidential
- Legal requirements: When required by Uzbek law, court order, or government authority
- Safety emergencies: When necessary to protect the safety of tour participants or the public
- Business transfer: In the event of a merger or acquisition, with prior notice to you
5. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy. Booking information is retained for 3 years for accounting purposes. Safety records are retained for 5 years. You may request deletion of your data at any time by contacting supp@icefishuz.com.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Object to or restrict our processing of your data
- Withdraw consent where we rely on consent to process your data
To exercise any of these rights, email us at supp@icefishuz.com with your request. We will respond within 30 days.
7. Security
We implement appropriate technical and organisational security measures to protect your information against unauthorised access, alteration, disclosure or destruction. However, no internet transmission is completely secure and we cannot guarantee absolute security.
8. Third-Party Links
Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites. We encourage you to review the privacy policy of every website you visit.
9. Children's Privacy
Our website is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with their information, please contact us so we can delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this policy. Your continued use of our website after any changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: supp@icefishuz.com
- Phone: +998 71 200-35-60
- Address: 22 Amir Temur Street, Tashkent 100015, Uzbekistan